Direct and install Windows 8.1 Update, 32-bit and 64-bit, individually if you are unable to download and install it via Microsoft Store or Windows Update.
I recently installed the free reference manager. The desktop application is great so far with many nice features such as collaboration, a web app, iPad app, and a citation plug-in for Microsoft Word. However, when I tried to install the MS Word plugin on my computer, running a 64-bit Windows 7 Professional operating system and Microsoft Word 2010, the plug-in would not show up in the ribbon under References as “Mendeley Cite-O-Matic”.I searched the Mendeley support forum and found out that I was not alone having a problem with the automatic installation of the MS Word plug-in from the Tools menu. The solution for me was a slight modification of one of the Mendeley agent’s suggested solutions:1) Install MS Word plugin from the Tools menu in Mendeley Desktop.2) Browse to C:UsersYourUserProfileAppDataRoamingMicrosoftWordStartup(The path might be slightly different on your machine. Remember also that the AppData folder is hidden.
I tried your method above, but i got a ActiveX runtime error 429, when i clicked on the Reference tab in Word 2010. This is how i went about it to resolve iton the runtime error dialogue box i clicked “End” and i closed WordIn Mendeley i uninstalled the word plugin from Tools menu.On my windows explorer i navigated to C:Program Files (x86)Mendeley DesktopwordPlugincopied the file.Mendeley-1.14.dotmAnd pasted it on.C:UsersUSERPROFILEAppDataRoamingMicrosoftAddInsNote that if you are not on administrative profile, Windows may prompt you for Admin right profile to paste the file.once done, close the explore window, go Mendeley window, tool and instal Word plugin. In split second it should be done. Then open your Word, click Reference and your Mendeley cite-O-matic functionalities should be able to work with no errorMy environment is Windows 8.1 64 bitYour ideas up there were very useful for me to be able to get to this point of solving the error i was encountering. Thank you so much.All the bestObor.
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